Thirty Seven West worked diligently with us for a very quick custom order turnaround. Not only were they professional, timely and communicative, but they were also so *personal* and *warm*. We appreciate supporting businesses and having the touch of personalization and genuine care/interest for us as a customer - rather than feeling like "just another order" with most companies. This truly went a longway in selecting Thirty Seven West for our needs and we will certainly use their services again in the future!
Very easy to work with, creative, talented, and timely. Thank you Jenna for working through all of the planning that went into my beautiful ribbons. Thank you Linda for taking care of my project like it was your own. I look forward to doing business with Thirty Seven West again.
Wonderful customer service and an equally great product. We were kept up to date on the proof of the order, the ship date, and were updated with delivery day and time all by the company. Can't wait to continue to order ribbon from Thirty Seven West!
The ribbon came quickly and in great quality. Linda was very responsive and on top of her reach out to us. Would highly recommend to anyone looking for custom ribbon!
We purchased custom logo ribbon for an annual event. This company was great with helping us determine what size and colors would work best for our logo and our budget.They sent us samples of other logo ribbons so we could have a better idea of what our product would look like. The customer service has fast response times and a quick turn around with production and shipping. Highly recommend!
Hi Jenna and Linda,
We just received the ribbons and they came out FANTASTIC! They are exactly what we needed, and we got them well within our timeframe. THANK YOU both so much for all of your hard work and time spent to make sure that we have the perfect ribbons.
We will be sure to send you a photo of our finished product.
Absolutely great quality of printing! I'm so happy I found Thirty Seven West! I've been working with several personalized ribbon companies within last few years. However, their products and services were mostly disappointing. Also, I was so glad to hear that Thirty Seven West will keep all metal plates with my logos, which makes reordering process much cheaper and easier. Great job!
Thanks so much for all your help, you let me know what I thought I wanted didn't pop. I love the end result!
I got them….and I LOVE them! :)
I’m working to make this a standard piece in the hotel for various amenities and other specialty items so, once approved, I’ll let you know and we can make more! :)
Had a great experience working with Jenna, who answered all of my questions, was quick to respond and made great suggestions. We ordered a beautiful, custom ribbon that is perfect for dressing up gifts for our clients!
Both Linda and Jenna were extremely helpful when I ordered custom ribbon to very specific and high standards. The ribbon looks amazing! I'll definitely be ordering from Thirty Seven West in the future!
We absolutely love the custom ribbon we ordered! The metallic gold on the white is so elegant and pretty! Thank you!!
Jenna,
I can't express how awesome you are and how impressed I am with your company!!
The ribbon looks GREAT and it got here SO quickly! To be emailed within minutes of the product being delivered is top notch customer service. You have a very happy customer on your hands! I will be ordering again!
THANK YOU!! Please pass on my feedback to others :)
Thank you,
Mandy
With my busy schedule and trying to manage several executives, it was AMAZING to have knowledgeable service providers who could take my 800000 emails and change them into a perfectly ordered, logo'd spool of ribbon. Thank you to all, especially Jenna!
Your business is so personalized! You guys were so concerned about my timing and deadlines, and didn't give up on making it perfect! The communication between us was great and loved the time and effort they put into the details. We will so be using them again when we need future orders!
I work for a high end apartment community and needed to prepare gifts for our upcoming residents. I needed ribbon that was classy and would reflect our high-end standard. I ordered Thirty Seven West, but then needed assistance on the order with my logo/size/etc. I called them and they were so helpful, made sure I had a high quality photo for my ribbon to ensure it came out perfect. She made several recommendations and I took them all and I am glad I did because once our ribbon arrived, it looked beautiful. I was torn between colors in my order and they sent me a sample of the color I didn't choose with my order making my next order even easier because I just had to see it to know! They followed up after I received the order to make sure my standards were met and I highly recommend Thirty Seven West!
Again this year, the folks at Thirty-Seven West bent over backwards to process our order. The quality is exceptional as well. Thank you 37 West for providing good, old-fashioned customer service!
I am so pleased with the printed ribbon I received for my craft project. I needed the ribbon urgently, and Linda obliged by seeing that the order was placed and printed on the same day. She expedited the shipment and it even arrived a day earlier than she thought it would! The ribbon and the printing are both of very good quality, and have given a touch of elegance to my project. I can now sell them with pride! I would definitely recommend this company for great service and products!
I am very pleased with the ribbon we ordered to adorn our bank's VIP customer holiday gifts. Both the ribbon and imprint were high quality and added a touch of elegance to our gifts. The ordering process was easy and I greatly appreciated the personal phone calls and email updates. I will be reordering soon!
I couldn't believe how much customer service I received on an order I placed that needed an extremely tight turn-around. They staff was more than accommodating and genuinely cared about my order. I would highly recommend them in the future and will continue to place all of my ribbon orders with them in the future.
